We offer free shipping within Denmark (Europe, Greenland, the Faroe Islands, and other foreign countries excepted) - unless the minimum order amount of €40 / SEK 445 has not been reached, the order contains sale items, you have chosen home delivery, or a discount code has been used. When using discount codes, ordering sale items, or choosing delivery to your home or business address, a shipping fee will be added.
All orders are shipped with Bring, unless otherwise specifically agreed between the buyer and ZENZ. The package is sent without home delivery to the nearest parcel shop, unless otherwise agreed. Bring will notify you as soon as your package is ready for pickup at the parcel shop. You can always choose to have your package delivered to your address by paying an additional fee. Please note that deliveries to non-bridge-connected islands in Denmark and abroad may take longer.
At ZENZ, we strive for fast delivery. All orders are sent within 4-7 business days after the order has been processed. During sales periods, longer delivery times should be expected. ZENZ cannot be held liable for delays caused by our shipping partner. Please note that packages sent to a parcel shop are usually only stored for a limited period, after which they are returned to ZENZ. It is your responsibility to collect your package in time.
